Program Information
Training Courses
Mercedes-Benz Academy
Learning & Performance
Learning & Performance is focused on providing training for individuals and teams to support optimal performance. Whether its course work on the latest repair methods or videos introducing innovative safety measures, the Learning & Performance team provides you with the tools you need to move ahead.
How to Enroll
Collision-related training courses are provided by dealers or collision centers sponsored through the ISP portal. To sign up or learn more, click the ISP portal link below.
Instructor Lead Courses
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Online Courses
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Base Courses
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MB Certified Collision Center Brochure
While Mercedes-Benz vehicles lead the way in terms of innovation, performance, design, and safety, accidents will still happen. So the Mercedes-Benz Certified Collision Program has been designed with one goal in mind: to provide valued Mercedes-Benz customers with a seamless and satisfying repair experience.
This can be accomplished only with a customer-focused network of Mercedes-Benz Certified Collision Centers. In the following pages, you’ll learn about all the benefits of the program, as well as the standards and requirements that participating collision centers need to follow.
MB Certified Collision Program Participating Guide
The Mercedes-Benz Certified Collision Participation Guide will outline the responsibilities of the collision centers, dealerships, and MBUSA. This information should ensure a smooth integration into the Certified Collision Program.
Tool & Equipment List
Collision centers must meet MBUSA Certified Collision Program Standards in order to obtain or renew certification. Possessing the necessary tools and equipment is required to meet standards. An inventory of basic industry tools is expected to be on-site.
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Program Standards
Tools and Equipment Checklist Documents
Quick reference guide on required and recommended tools & equipment.
Approved Paint Brands
Paint and Refinishing Training for Mercedes-Benz Vehicles
Since Mercedes-Benz sets the highest expectations for the vehicles they produce, all approved brands and suppliers must meet the same standards for excellence.
That's why there is training and up-to-date information available for everything from proper coating application, to ensure seamless integration with Mercedes-Benz driver assist systems, to the latest colors and trends
Glasurit
For course availability and class schedules call 1-800-201-1605 or visit their website. The information can be found under “Training”
Standox North America, Inc
For course availability and class schedules call 855-629-2582 or visit their website. The information can be found under "Technical Training Information."
Spies Hecker, Inc
For course availability and class schedules call 855-629-2582 or visit their website. The information can be found under "Training."
PPG Industries, Inc
For course availability and class visit their website. The information can be found under "Training."
Sikkens
For course availability and class schedules call 800-618-1010 or visit their website. The information can be found under "Training."
ULTRA 9K
For course availability and class schedules call 1-800-798-05872 (Toll Free) or visit their website. The information can be found under "Training Programs."
R-M
For course availability and class schedules call 1-800-201-1605 or visit their website. The information can be found under "Training "
Cromax
For course availability and class schedules call 855-629-2582 or visit their website. The information can be found under "Training "